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Ordering & Payments
Where is my order?
Can I change or cancel my order?
What are the current discounts and promotions?
Where can I find my installation guide?
Do you have a Dealer program?
What is Install Connect?
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Returns
Returns
How do I start a return?
What is your return policy?
Best Practices for Submitting Photos Through Our Returns Portal
I have not received my return tag. How long does it normally take?
My product is defective, can I return it?
Am I responsible for return shipping?
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Shipping
Shipping
Do you delivery to PO Boxes?
Do you ship internationally?
My package is lost/damaged, what now?
Do you offer free shipping?
What shipping methods do you use?
What is shipping assurance?
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Warranty
Warranty
How do I file a claim for an extended warranty?
Does my product have a warranty?
What is an extended warranty?
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Request a Catalog
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How long does it take for a catalog to arrive?
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