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  1. Extreme Terrain Service Center
  2. FAQ

FAQ

Ordering & Payments

  • What payment methods do you accept?
  • How can I get a copy of my invoice?
  • I need to update my contact information in MyAccount. How can I do this?
  • How can I unsubscribe from emails/text messages?
  • Why Was My Order Flagged?
  • Can I pick up my order?
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Returns

  • What is your return address?
  • Where is my refund?
  • What are non-returnable items?
  • My product is missing hardware, what do I do?
  • What is your return policy?
  • Best Practices for Submitting Photos Through Our Returns Portal
See all 10 articles

Shipping

  • What is shipping assurance?
  • Freight Disclaimer
  • Do you offer free shipping?
  • What shipping methods do you use?
  • Do you ship internationally?
  • How does Freight Shipping work?
See all 8 articles

Warranty

  • What is an extended warranty?
  • How do I file a claim for an extended warranty?
  • Does my product have a warranty?
  • What is an extended warranty?

Request a Catalog

  • How long does it take for a catalog to arrive?
  • How can I request a catalog?
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